Terms of Service
Please read these terms carefully before using our services.
Last updated: February 24, 2026
1. Acceptance of Terms
By accessing and using the ShieldNet platform and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Description of Services
ShieldNet provides cybersecurity services including but not limited to endpoint detection and response, cloud security posture management, identity threat detection, and managed detection and response services as described on our website.
3. Service Level Agreement
ShieldNet commits to 99.99% platform uptime. Specific SLA terms, including response time guarantees and remediation commitments, are detailed in your individual service agreement.
4. Contact Information
For questions about these Terms of Service, please contact us:
ShieldNet Legal
Email: Contact us here